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Platform Guide

Is Kasamba Legit? What We Found After Auditing 112 Kasamba Advisors (2026)

Is Kasamba a legitimate psychic site? Who owns it, what its member terms say about payments, refunds and fees, what our audit of 112 Kasamba advisors shows, and how to get a good first reading.

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The short answer: yes, Kasamba is legit. It is one of the longest-running psychic marketplaces online: launched in 1999, owned by the public company LivePerson from 2007, and part of Ingenio (the company behind Keen and Purple Garden) since March 2023. It’s operated as Kasamba, Inc. under member terms dated February 2026, it bills per minute through the site, it accepts credit card, debit card or PayPal, and it saves your chat readings as transcripts. Our own audit of 112 Kasamba advisors found a deep, long-tenured roster: the median advisor has been reading on Kasamba since 2007, with roughly 39,000 lifetime readings.

What “legit” doesn’t mean is guaranteed predictions. Like every psychic platform, Kasamba’s terms say readings are for entertainment, and the advisors are independent. So the real question isn’t “is Kasamba a scam?” but “how do I choose the right reader there?”, and that’s what most of this guide covers.


Kasamba at a Glance

Launched1999
OwnerIngenio, LLC (since March 2023); LivePerson, 2007–2023
Operating companyKasamba, Inc. (member terms effective February 24, 2026)
Sister sitesKeen and Purple Garden (also Ingenio)
Advisors on the platform500+, concentrated in love and relationships
Reading formatsChat and phone; chat transcripts saved to your account
PaymentCredit card, debit card or PayPal on file, billed per minute
Welcome offer3 free minutes + 50% off your first reading (up to $50 off)
If a reading disappointsUp to $50 in credits to try another advisor; refund requests within 7 days of a session
Age requirement18+

Sources: Kasamba’s member terms and homepage (checked October 2026), LivePerson’s March 23, 2023 press release on the Kasamba sale, and our own advisor audit. Ownership is covered in detail in are Keen and Kasamba the same company?


If you want the full platform breakdown, our Kasamba review covers pricing, the refund window, the chat-transcript format and the advisor mix.

Five Signs Kasamba Is a Legitimate Business

1. A 27-year track record and established owners

Kasamba launched in 1999. LivePerson, a publicly traded software company, owned it from 2007 until it sold Kasamba to Ingenio, LLC in March 2023. Ingenio, headquartered in San Francisco and backed by Alpine Investors, also runs Keen and Purple Garden. Psychic platforms that cut corners don’t usually survive 27 years and two corporate owners.

2. Clear terms on payment and billing

Kasamba’s member terms spell out how you pay: by the credit card, debit card or PayPal account you have on file, with every interaction billed through the site. You never pay an advisor directly, which is exactly how you want it, because the platform sits between you and the reader for billing, records and support.

3. A refund route and a satisfaction credit

Kasamba’s homepage promises up to $50 in credits to try another advisor if a reading doesn’t work for you, and its terms allow refund requests in limited circumstances, submitted within seven days of the session. Most psychic platforms settle problems with account credit rather than card refunds; Kasamba offers both routes.

4. A written record of every chat reading

Every chat reading is saved as a transcript in your account. That’s a practical protection most people don’t think about: weeks later, you can re-read exactly what was said, instead of relying on memory from an emotional moment.

5. Advisors with long public track records

Advisor profiles show ratings, reviews and the number of readings completed. In our audit, the median Kasamba advisor has been on the platform since 2007 and has given roughly 39,000 readings. You can see how long someone has been reading and what clients say before you spend anything.


What Our Audit of 112 Kasamba Advisors Found

We don’t rate platforms from their marketing pages. We review advisors one by one: rates, specialties, track record and how they work. Across the 112 Kasamba advisors we’ve audited:

MeasureKasamba
Median listed rate$4.99/min
Cheapest quarter of advisors$2.99/min or less
Advisors at $5/min or less56%
Advisors focused on love or relationships65%
Median advisor on Kasamba since2007
Median lifetime readings per advisor~39,000
Advisors who charge more for phone than chat (of 89 listing both)64%

Data as of October 9, 2026. The full advisor list is in our public audit data.

Two practical takeaways: Kasamba is strongest for love and relationship questions, and chat is usually the cheaper way to try a reader, since most advisors charge more for phone.


What to Expect (So Your First Reading Goes Well)

Being legit doesn’t mean every reading will be right for you. Knowing how Kasamba works helps you get the most from it:

  • Readings are guidance, not guarantees. Kasamba’s terms describe advisors’ responses as for entertainment purposes, and say Kasamba doesn’t verify advisors’ claims or guarantee their predictions. That’s standard across the industry. Treat a reading as a perspective on your situation, and choose a reader whose track record fits your question.
  • Advisors set their own rates. Rates on Kasamba run from under $2/min to over $30/min. A higher rate usually reflects demand and tenure, not a guarantee of a better reading. The median is $4.99/min.
  • You’re billed per minute. Keep an eye on the timer and set yourself a budget before you start. A focused question often needs 10–20 minutes.
  • The welcome offer applies to your first reading. The 3 free minutes and 50% off (up to $50 off) are for one first reading, not for every new advisor, so choose your first reader carefully.
  • Keep your account active or spend down your balance. Kasamba’s terms allow a $5 Account Maintenance Fee on accounts with a positive balance after 12 months without a transaction, which you can ask Customer Support to credit back. If you add funds, plan to use them.

How to Get a Good First Reading on Kasamba

  1. Shortlist by your question, not just the star rating. Love, career and mediumship are different skills. Our rankings of the best love psychics on Kasamba, the best tarot readers on Kasamba and the best Kasamba psychics for a first reading narrow it down.
  2. Read recent reviews from people with similar questions. How a reader handled someone else’s breakup or decision tells you more than the overall score.
  3. Start in chat. It’s usually cheaper, and you keep the transcript.
  4. Use the free minutes well. Ask your main question in the first minute so you can judge the connection while the minutes are free. Our guide to what to ask in Kasamba’s free minutes has openers for common situations.
  5. Plan the length. At the $4.99/min median, a 20-minute first reading costs $42.42 with the welcome offer, against $99.80 at full price. The cost calculator works it out for any rate and length.

If a first reading doesn’t feel right, use the satisfaction credit to try another advisor rather than writing the platform off: on a marketplace of 500+ readers, fit matters more than anything.


Kasamba Compared With Its Sister Sites

KasambaKeenPurple Garden
OwnerIngenio (since 2023)IngenioIngenio
Typical rate (our audit)$4.99/min$6.53/min$4.99/min
FormatsChat · PhonePhone · ChatVideo · Voice · Chat
Welcome offer3 free min + 50% off5 min for $1$30 credit
20-minute first reading at typical rate$42.42$98.95$69.80

The detailed comparisons: Kasamba vs Keen and Kasamba vs Purple Garden. Is Keen legit too? See is Keen legit? For Purple Garden, see is Purple Garden legit?


Frequently Asked Questions

Is Kasamba a real psychic site or a scam?

It’s a real, long-running marketplace: launched in 1999, owned by LivePerson from 2007 and by Ingenio (the company behind Keen and Purple Garden) since March 2023. Advisors are independent readers who set their own rates, and you’re billed per minute through the site.

Who owns Kasamba?

Ingenio, LLC, a San Francisco company backed by Alpine Investors, which bought Kasamba from LivePerson in March 2023. Kasamba operates as Kasamba, Inc. and runs separately from its sister sites Keen and Purple Garden.

Can you get a refund on Kasamba?

Kasamba’s homepage offers up to $50 in credits to try another advisor if a reading disappoints, and its terms allow refund requests in limited circumstances within seven days of the session. Refunds are at Kasamba’s discretion, so contact Customer Support promptly with the session details.

Can I pay for Kasamba with PayPal?

Yes. Kasamba’s member terms list credit card, debit card or PayPal account on file as payment methods.

Are Kasamba psychics real?

Kasamba’s advisors are real, independent readers, many with decades on the platform: the median advisor in our audit has been reading there since 2007, with roughly 39,000 readings. Like every psychic platform, Kasamba presents readings as for entertainment and doesn’t guarantee predictions, so choose a reader whose reviews match your kind of question.

Is Kasamba safe to use?

Yes, with normal care: you pay through the platform rather than the advisor, chat readings are saved to your account, and problems go through Kasamba’s support. Never move a reading or payment off the platform, and set a budget before you start.


Published October 18, 2026. Sources: Kasamba member terms (effective February 24, 2026) and homepage, checked October 17–18, 2026; LivePerson press release, March 23, 2023; Eastern Alignment advisor audit (data as of October 9, 2026).

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Sarah
Written by

Sarah

Spiritual Wellness Researcher

After life-changing experience with psychic during one of the darkest periods of my life, I dedicated myself to researching and reviewing these platforms so you don't have to. I've spent years on it — so I can give you the honest truth about what works, what doesn't.

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